Frequently Asked Questions
Everything you need to know about shopping with Estailo
What is the standard shipping time for Estailo orders?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on your location.
How can I track the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal.
How do I ensure I choose the correct size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own.
What payment methods do you accept?
Estailo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the colors of the clothes accurate to the photos?
We strive to display our products as accurately as possible. However, colors may vary slightly depending on your monitor settings and studio lighting.